Here you can find a list of errors sent by the API in various occasions. Errors are sent using the following responses
Common Errors
| Error | Description |
|---|---|
| UNKNOWN_ERROR | Generic error. |
| UNSUPPORTED_MESSAGE | Message is not supported. Wrong message |
| INVALID_REQUEST | Generic error. Usually used when input value is not correct. |
| TIMEOUT_ERROR | Deal execution is reached timeout and rejected. |
| ENTITY_NOT_FOUND | Generic error for requests by id. |
| CANT_ROUTE_REQUEST | Connection to Server is lost or not supported. |
| FRAME_TOO_LONG | Message is too large. |
| MARKET_CLOSED | Market is closed. |
| CONCURRENT_MODIFICATION | Order is blocked (e.g. under execution) and change cannot be applied. |
| BLOCKED_PAYLOAD_TYPE | Message is blocked by server. |
Authorization Errors
| Error | Description |
|---|---|
| CH_CLIENT_AUTH_FAILURE | Open API client is not activated or wrong client credentials. |
| CH_CLIENT_NOT_AUTHENTICATED | When a command is sent for not authorized Open API client. |
| CH_CLIENT_ALREADY_AUTHENTICATED | Client is trying to authenticate twice. |
| CH_ACCESS_TOKEN_INVALID | Access token is invalid. |
| CH_SERVER_NOT_REACHABLE | Trading service is not available. |
| CH_CTID_TRADER_ACCOUNT_NOT_FOUND | Trading account is not found. |
| CH_OA_CLIENT_NOT_FOUND | Could not find this client id. |
General Errors
| Error | Description |
|---|---|
| REQUEST_FREQUENCY_EXCEEDED | Request frequency is reached. |
| SERVER_IS_UNDER_MAINTENANCE | Server is under maintenance. |
| CHANNEL_IS_BLOCKED | Operations are not allowed for this account. |
| CONNECTIONS_LIMIT_EXCEEDED | Limit of connections is reached for this Open API client. |
Pricing Errors
| Error | Description |
|---|---|
| NOT_SUBSCRIBED_TO_SPOTS | When trying to subscribe to depth, trendbars, etc. without spot subscription. |
| ALREADY_SUBSCRIBED | When subscription is requested for an active. |
| SYMBOL_NOT_FOUND | Symbol not found. |
| UNKNOWN_SYMBOL | Note: to be merged with SYMBOL_NOT_FOUND. |
| INCORRECT_BOUNDARIES | When requested period (from,to) is too large or invalid values are set to from/to. |
Trading Errors
| Error | Description |
|---|---|
| NO_QUOTES | Trading cannot be done as not quotes are available. |
| NOT_ENOUGH_MONEY | Not enough funds to allocate margin. |
| MAX_EXPOSURE_REACHED | Max exposure limit is reached for a {trader, symbol, side}. |
| POSITION_NOT_FOUND | Position not found. |
| ORDER_NOT_FOUND | Order not found. |
| POSITION_NOT_OPEN | When trying to close a position that it is not open. |
| POSITION_LOCKED | Position in the state that does not allow to perform an operation. |
| TOO_MANY_POSITIONS | Trading account reached its limit for max number of open positions and orders. |
| TRADING_BAD_VOLUME | Invalid volume. |
| TRADING_BAD_STOPS | Invalid stop price. |
| TRADING_BAD_PRICES | Invalid price (e.g. negative). |
| TRADING_BAD_STAKE | Invalid stake volume (e.g. negative). |
| PROTECTION_IS_TOO_CLOSE_TO_MARKET | Invalid protection prices. |
| TRADING_BAD_EXPIRATION_DATE | Invalid expiration. |
| PENDING_EXECUTION | Unable to apply changes as position has an order under execution. |
| TRADING_DISABLED | Trading is blocked for the symbol. |
| TRADING_NOT_ALLOWED | Trading account is in read only mode. |
| UNABLE_TO_CANCEL_ORDER | Unable to cancel order. |
| UNABLE_TO_AMEND_ORDER | Unable to amend order. |
| SHORT_SELLING_NOT_ALLOWED | Short selling is not allowed. |